focus group
in-depth interview
client journey
virtual selling

face-to-face interview
phone survey
online survey
ad hoc panels

tecnical mistery shopping
selling process analysis
selling point check
win back actions check
service & client desck check.

client experience (service & buying)
web & online shop eval
concept & product test
princing & promo tools check
communication test
PR marketing, trends & influence
satisfaction & quality index
customer loyalty
client intelligence & datamining